Mobile / Slots
Your account data at rantau168 is handled with a clear purpose — we collect only what we need to run your session, process your GoPay, ShopeePay, or LinkAja transactions, and keep your access secure across devices. This page sets out exactly what we collect, how long we keep it, and what choices you have.
When you open an account with rantau168, we collect the information you supply directly — your registration details, contact address, and the payment method you connect, whether that is GoPay, ShopeePay, or LinkAja. We also collect session data automatically: device type, browser session identifiers, and interaction logs that help us keep your account accessible across the phone or tablet you use to switch between a live table and a slot session without interruption. We use this data strictly to operate your account: authenticating your login, routing your wallet transactions to the correct payment rail, and flagging unusual access patterns that could indicate an unauthorised attempt. We do not sell your personal data to third parties, and we do not use it to build advertising profiles outside the rantau168 platform. Data retention follows a schedule tied to account activity. Active accounts retain full session logs for the period required to resolve disputes and comply with applicable Indonesian regulations. Where local law sets a minimum retention period, we follow it; where it does not, we apply our own operational minimum and delete data beyond that window on a rolling basis. Availability of this service depends on local law and applies only to eligible regions.
Payment records tied to your GoPay wallet are retained for the period required under Indonesian financial regulations. You can view your transaction history directly from the account dashboard after login — no need to contact support for routine records.
ShopeePay deposit and withdrawal entries are logged against your account ID. If a discrepancy appears, the transaction log in your account page is the first place to check; our support team can cross-reference the same record if you escalate.
LinkAja session entries are tied to your account and stored securely. Access requests for these records follow the same path as other transaction data — raise a query through the support channel and we will locate the relevant entry.
Device identifiers and session tokens help us recognise your account across the phone you use for slots and the screen you prefer for live tables. We do not share these identifiers with game studios such as Pragmatic Play or PG Soft; they receive only what is needed to render game content.
Not every piece of data that touches your session falls under this policy in the same way. Understanding the boundary helps you know where to direct a question — and when a third-party service's own terms apply instead of ours.
Login credentials, session tokens, and device-recognition data are fully within scope. We control how they are stored, how long they are kept, and who inside rantau168 can access them.
Transaction records for GoPay, ShopeePay, and LinkAja are within scope for what we log on our side. The payment rail itself — the transfer between your wallet and our platform — is also governed by that wallet provider's own privacy terms.
Pages you browse, games you open, and table sessions you join generate interaction logs within scope. Game content is delivered by studios including Joker and Habanero; their servers handle rendering, not your personal account data.
Links that take you away from rantau168 — external payment apps, verification services, or social login providers — fall outside this policy once you leave our domain. Check those providers' own disclosures for how they handle your data.
You have practical choices about the data rantau168 holds on your account. The most direct path for most requests is your account dashboard, available after login — transaction history, registered contact details, and linked payment methods are all visible and editable there without needing to contact support. If you want to review data we hold beyond what the dashboard shows, or if you believe a record is incorrect, you can raise a formal data request through our support channel. We will acknowledge the request and respond within a reasonable window consistent with applicable Indonesian regulations. For account closure and data deletion, the same support channel applies; we will confirm what data is removed immediately and what must be retained for the legally required period before deletion. Raising a question about how we use your data is always welcome — you do not need a formal reason to ask. Use the contact details in the Support section below.
Open the account dashboard after login to see transaction history, session activity, and registered contact details. This covers the majority of data we hold on your account without any additional steps.
Contact and payment details can be updated directly from your account settings page. For changes tied to identity verification — such as a registered name — submit a correction request through support with the relevant documentation.
Send your question to our support team using the contact path shown in the Support section below. We will identify the relevant data, confirm what we hold, and explain how it is being used.
Account closure and the associated data deletion request are handled through the support channel. We will confirm what is removed on closure and what is retained for the minimum period required by applicable local regulations before it is deleted.
For any question about this policy, your account data, or a correction request, our support team is the right first contact. Availability depends on platform load and local conditions; current response windows are shown in your account dashboard after login.
Send a detailed query to our support address listed in your account dashboard. Include your account ID and a clear description of the data question so we can locate the right record quickly.
The chat option in your account dashboard connects you to our support team during available hours. Use this path for urgent data questions or if you notice an access issue tied to your account.
Log in to rantau168 and open the account section for self-service access to your transaction history, registered details, and linked payment methods. Most routine data questions can be answered directly from there.
Data security at rantau168 is built into account operations rather than treated as a separate layer. Session tokens expire after inactivity, and access to your account from a new device prompts a verification step before the session is established. Payment data for GoPay, ShopeePay, and LinkAja is handled through encrypted connections between your device and our platform — we do not store full wallet credentials on our servers.
All data passed between your device and rantau168 travels over an encrypted connection. This applies to login, account updates, and payment interactions via GoPay, ShopeePay, or LinkAja, across both mobile and desktop sessions.
We use session cookies to keep your account active while you browse and functional cookies to remember your preferences. We do not use third-party advertising cookies. Cookie settings can be reviewed in your browser or raised with our support team.
Active account data is retained for the period required by applicable Indonesian regulations or our operational minimum, whichever is longer. Data beyond that window is deleted on a rolling schedule. The current state of your retained data is accessible from the account dashboard after login.
When this policy changes materially, we notify you through the contact method registered on your account before the change takes effect. The current version is always the one published at rantau168/privacy-policy/.
These are the questions we hear most often about how rantau168 handles account and payment data.
We collect the registration details you submit — contact address, account credentials, and the payment method you connect such as GoPay, ShopeePay, or LinkAja. We also collect session data including device type and login activity to keep your account accessible and secure across your devices.
No. Game studios receive only what is needed to render game content in your session — they do not receive your personal account details, payment records, or contact information. Your data stays within the rantau168 platform except where local regulations require otherwise.
Retention follows the minimum period required by applicable Indonesian regulations for financial records. Beyond that minimum, we apply our own operational schedule. You can see your transaction history in the account dashboard after login; contact support if you need records outside that view.
For most details — contact address, linked payment method — go to account settings after login and update directly. For changes that require identity verification, such as a registered name correction, submit a request through the support channel with the relevant documentation and we will process it.
On account closure we delete your personal data, except for records we are required to retain under applicable Indonesian law for a defined minimum period. We will confirm at closure what is removed immediately and what is held temporarily before final deletion.
Use the support channel listed in your account dashboard — email or live chat depending on your preference. Include your account ID and a clear description of your question. We will identify the relevant records, confirm what we hold, and explain how it is being used in line with this policy.